HireSociall USA

Social Sale Rep

Remote Chat Operator – Text Only / No Calling

Are you ready to join the world of online customer service without needing to make any phone calls? We’re looking for Text Chat Operators to handle customer queries through live chat, providing support and information directly on our clients’ websites. Whether it’s answering questions about shipping rates, returns, or product availability, you’ll be equipped to handle it all after completing our thorough training program.

Role: As a Text Chat Operator, your primary responsibility will be to engage with customers via live chat, offering solutions and support for their inquiries. You will log in at the beginning of your shift, respond to customer messages throughout your scheduled time, and log out at the end. This position allows you to choose your own hours and offers the convenience of daily payment.

Key Responsibilities:

  • Respond promptly and efficiently to customer inquiries via live chat.
  • Provide accurate information regarding shipping, returns, and product availability.
  • Ensure customer satisfaction through effective communication and problem-solving.

Requirements:

  • You must have a device capable of accessing social media and website chat functions (Phone/Tablet/Laptop).
  • Independent working capability with strong adherence to provided instructions.
  • Availability to work at least 10 hours per week.
  • A reliable internet connection.

Rate: $35 per hour

Location: This is a fully remote position, open worldwide with a preference for candidates in the United States.

This entry-level position is a perfect opportunity for someone looking to break into the customer service field. We are actively expanding our team due to the high demand for Text Chat Operators globally.

If you are eager to start a new challenge and can begin immediately, please apply today!